Refund policy

We want you to love your Benya Wrap. If you're not completely satisfied with your purchase, we're here to help.

Returns-

We accept returns within 7 days of the delivery date.

To be eligible for a return, your item must be:

• Unworn/unused/ no stains/no scents

• In its original condition

• With all original tags and packaging attached

To begin a return, please contact us at benyawraps@gmail.com. Once your return is approved, we'll provide instructions for returning your item. Items sent back without first requesting a return cannot be accepted.

Return Shipping-

For your convenience, we can provide a prepaid return shipping label. The cost of the return label will be deducted from your refund.

Original shipping charges are non-refundable.

If your order qualified for free shipping and your return brings the order total below the free shipping threshold, the original shipping cost will be deducted from your refund.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. When approved, your refund will be issued to your original payment method. Please allow several business days for your bank or credit card provider to process the refund.

If you have any questions, we're always happy to help. Please contact us at benyawraps@gmail.com.

Damaged or Incorrect Items-

Please inspect your order upon arrival. If your item arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery. We'll work quickly to make it right.

Exchanges-

We do not offer direct exchanges at this time. If you'd like a different color or style, simply return your eligible item for a refund and place a new order.